Every enquiry gets a negotiator, a reply and a next step.
Make Sense AI sets up and runs AI agents that bring together enquiries from your property portals, draft replies and follow-ups, and keep your CRM up to date. Your negotiators approve. You track the results every month.
Real estate agencies · Luxembourg · Human approval on every message · Reversible at any time
- Portals
- Messages
- Calls
- Area
- Budget
- Property type
- Timeline
- Properties selected
- Response prepared
- Viewing proposed
AI prepares. The agent advises and decides.
Lost listings don’t show up anywhere.
An Athome enquiry that arrives during a viewing and gets handled the next day. A qualified buyer nobody follows up. A duplicate between the portal and email. A CRM nobody has time to update. It isn’t a negotiator problem. It’s a system problem.
Enquiry waiting
Missed follow-up
Duplicate
CRM out of date
Three things, every day, without exception.
Reply
Every enquiry is read, qualified (project, budget, area, timing), assigned to a negotiator, and a reply is drafted as soon as it arrives.
Follow up
At the right time, with the right context: after a viewing, when a matching property comes in, when an enquiry has gone quiet.
Measure
Response time, enquiries followed up, viewings booked: you get your numbers every month.
From message to viewing.
- 1
Receive
Portal, email or form
- 2
Structure
Project, budget, area, timing
- 3
Prepare
Matching properties and a draft reply
- 4
Approve
The negotiator reviews and sends
- 5
Schedule
Viewing and next follow-up in the CRM
The AI prepares. Your team decides. Nothing binding goes out without approval, and every action is logged.
You stay in control. Of everything.
Approval
You approve every important message.
Traceability
Who did what, when, from which source.
Reversibility
You can stop everything and take back control at any time.
Measure. Deploy. Operate.
- 01
Measure 2 weeks
We analyse 90 days of enquiries. You find out how many you lose, and whether a system pays off for you. If it doesn’t, we tell you.
- 02
Deploy 4 to 6 weeks
One workflow in production in your tools (inbox, CRM, calendar), tested on your real cases, with signed-off acceptance.
- 03
Operate every month
We monitor, fix, improve and send you your numbers. We don’t hand over a tool and disappear.
Numbers, not promises.
Every project starts with a baseline measurement and success criteria agreed before anything is built. We will publish our results, costs included, with our clients’ consent.

One point of contact, from measurement to operation. I design, deploy and answer for the system.
What your unanswered enquiries represent.
Revenue potentially at stake every month
€3,840
- Enquiries received80
- Unanswered or too late16
- Possible sales or rentals0.5
A theoretical estimate based on your assumptions, not a promise of results. The diagnostic measures your real numbers.
Your questions.
Our CRM already sends follow-ups. What do you add?
We start from what your CRM already does. If it’s enough, we tell you. If not, we run what it doesn’t: qualification, drafting replies, tracking enquiries nobody owns.
My clients want to talk to a person.
They do talk to a person. The AI prepares, your negotiator approves and sends.
What about our data?
Access limited to what’s needed, actions logged, can be stopped at any time. The details are set during the diagnostic.
How long before we see results?
The diagnostic gives a baseline in 2 weeks; the pilot is in production 4 to 6 weeks after we get access to your tools.
How many enquiries waited too long this month?
The diagnostic tells you in two weeks.