Solutions · Real Estate

More time for support.Less time chasing information.

Make Sense AI designs systems that structure enquiries, prepare follow-ups, and streamline real estate agency operations.

Let's talk about your business See an example journey
Workflow · Real estate agencyStructuring
Portal
Email
Call
Buyer's profileAI System
Project
identified
Sector
completed
Criteria
structured
To be completed
availability
Pre-selected properties
Follow-up for approval
Task assigned
Operational issues

What slows your teams down today.

  • Scattered enquiries

    Enquiries from portals, emails, and calls arrive via different channels, with no single overview.

  • Memory-dependent follow-ups

    Buyer follow-ups often rely on individual notes.

  • Re-entering data between tools

    The same property and contact information is copied multiple times.

What the system can handle

Repetitive, structured and tracked tasks.

  1. 01

    Qualifying inbound requests

    Each enquiry is read, summarised, and categorised according to your criteria: project type, search area, timeframe, and missing information.

  2. 02

    Preparing buyer follow-ups and reminders

    Contextual messages are drafted at the right time, ready for review before being sent.

  3. 03

    Centralisation of property and contact information

    Properties, viewings, correspondence, and documents are consolidated in one place, with no re-entry between tools.

  4. 04

    Preparing commercial content and documents

    Property descriptions, listings, and presentation documents are drafted from agency-approved information.

  5. 05

    Team reminders and tasks

    Next actions are created and assigned, so follow-ups no longer rely on individual memory.

You stay in control of

What matters stays in your team's hands.

  • Choice of proposed properties

    Shortlists are suggestions: the agent decides what is presented to the client.

  • The final message content

    Follow-ups, listings, and documents are approved before being sent or published.

  • Relationship and negotiation

    Key communications, viewings, and negotiations are still handled by your teams.

  • Your priority rules

    Qualification and assignment criteria are defined and adjusted by the agency.

Example journey

A buyer enquiry, from first message to viewing.

The system compiles the file and prepares the next steps. The agent validates before each contact.

File · Buyer EnquiryIllustrative overview
  1. Request receivedInbound message from a portal or email
    Received
  2. Structured informationProject, area, criteria and missing details
    Structured
  3. Matching properties pre-selectedProposal from your property database
    Prepared
  4. Follow-up message preparedAgent review before sending
    Pending validation
  5. Viewing proposed and task createdReminder assigned to the correct contact
    Planned

Illustrative journey — each system is tailored to the organisation.

Security and confidentiality

Controlled data at every step.

Our approach to security

  • Role-based access

    Each agent accesses only the files and information relevant to their work.

  • Controlled client data

    Collected information is limited to what is necessary for follow-up.

  • Traceable actions

    Drafted messages and approvals are logged in a history.

Your sector has its own constraints.Your AI system must understand them.

Let's discuss your process
Discover our approach to security