Solutions · Law Firms

Less admin.More time for your cases.

MAKE SENSE AI designs secure systems to organise requests, prepare documents, retrieve information and coordinate administrative tasks for your firm.

Workflow · Law FirmAdministrative
  1. New requestReceived
  2. Case file preparedStructured
  3. Documents filed and summarisedRetrievable
  4. Legal approvalReserved for legal professionalsLawyer
  5. Deadlines trackedReminded

The system organises · the lawyer decides

Legal decisions and sensitive documents remain subject to validation by legal professionals.

Operational issues

What slows your teams down today.

  • Constant requests to sort

    New contacts, client questions and solicitations arrive unprioritised.

  • Difficult-to-retrieve information

    Documents, versions and correspondence are spread across email and shared folders.

  • Manually tracked deadlines

    Deadlines rely on individual calendars and reminders.

What the system can handle

Repetitive, structured and tracked tasks.

  1. 01

    Qualifying new enquiries

    Each request is summarised, classified by practice area, and completed with missing information.

  2. 02

    Client case file preparation

    Case opening, required documents and contact information gathered.

  3. 03

    Filing and document retrieval

    Documents are named, filed and retrievable in seconds.

  4. 04

    Document summarisation

    Summaries are prepared to facilitate review.

  5. 05

    Deadline tracking

    Important dates are identified and flagged to the correct people.

  6. 06

    Draft emails and documents

    First drafts are prepared from your templates, and always reviewed.

  7. 07

    Appointment booking

    Availability proposed and confirmations prepared according to the firm's calendars.

  8. 08

    Administrative file tracking

    Steps, tasks and administrative follow-ups are visible to the entire team.

You stay in control of

What matters stays in your team's hands.

  • All legal analysis and decision-making

    Advice, strategy and judgement remain the domain of lawyers.

  • Sensitive documents

    Legal instruments, submissions and binding correspondence are validated by a legal professional.

  • Client communications

    Prepared messages are reviewed before being sent.

Example journey

From new request to a case file ready for processing.

The system prepares the case file and initial items. The lawyer validates every binding document.

Case File · New RequestIllustrative overview
  1. Request receivedForm, email or call
    Received
  2. Request qualifiedDomain and missing information
    Qualified
  3. Case opened and documents filedDocuments gathered in one place
    Prepared
  4. Draft letter proofreadLawyer validation
    Pending validation
  5. Appointment and deadline scheduledReminders assigned
    Scheduled

Illustrative journey — each system is tailored to the organisation.

Security and confidentiality

Controlled data at every step.

  • Professional secrecy

    Access partitioned by case file and by role, defined with the firm.

  • No data reuse

    The firm's documents are not used to train third-party models.

  • Traceability

    Every consultation, preparation and validation is logged.